Please find the policy information for our spa below.
Hours of Operation
Sunday - Tuesday: 9 am to 5 pm
Wednesday - Saturday: 9 am to 7 pm
Should you have special considerations or concerns, please notify our Spa Reservationists before booking your treatments. You should let us know if you have high blood pressure, allergies, or any other physical ailments or disabilities and if you are pregnant or using Retin A, Accutane or Renova. If you have any concern at all, please let us know. If at any time during your services you experience discomfort, please alert your therapist immediately.
We recommend you arrive 30 minutes prior to the start of your treatment. This allows us to welcome you and introduce you to our facilites. It also allows you to enjoy our steam room and our relaxation room. Please understand late arrivals will not receive an extension of scheduled treatments in order to prevent inconvenience to the next guest, and the same treatment price will apply.
The spa is an adult environment of relaxation and tranquility. For the relaxation, enjoyment and privacy of our guests, please speak quietly during your journey at the spa. Cell phones, laptops, tobacco, personal vaporizers and electronic cigarettes are not permitted.
We recommend reserving your Spa and Salon services at least one week prior to your visit for the wider selection of treatments and appointment times. All spa and salon appointments must be held with a credit card. Please contact the spa to make reservations. 409-515-2100.
Cancellation Policy/No Shows
Your appointment has bene especially reserved for you, as a courtesy to other guests and our service providers, a 24-hour notice is required to avoid being charged 100% of treatment cost.
An 18 % service charge will be automatically added to your spa services at checkout. 15 % of your service charge will be applied to your therapist, and the additional 3 % is dispersed among the services staff and the house. Additional gratuities are at your discretion. We accept all major credit cards. For your convenience, payment is also accepted prior to your treatments upon request.
Guests must be 16 years old to enter the spa and receive spa treatments. Younger children ages 13 and older may receive massages or facials but must have a parent or guardian present in the treatment room. Children ages 10 and older may use the hair and nail salon but must have a parent or guardian present.